Please feel free to book online or call us at 980.406.3060. We recommend booking services in advance so we can best accommodate your request. Walk-ins are not available at this time. If it’s your first facial treatment with us, please arrive 10 minutes before your scheduled appointment.
We require a $50 deposit for booking facials and 50% for all other services You will receive a 48 hours email and or text reminder from our booking system, Booker, and it uses the area code of where your phone number originates from. Please check your spam for initial emails. We require that you give a minimum 48 hours notice in the event that you need to reschedule or cancel your appointment. Any appointment can be cancelled up until 48 hours prior and if applicable, 100% of your deposit will be refunded at the time of cancellation. In the event you need to cancel your appointment after 48 hours and up to 24 hours before, your deposit will be non-refundable. For less than 24 hours or same-day cancellations, you will be charged 50% of your service, minus the deposit. If applicable, no future appointments can be scheduled without the payment of this fee. Additionally, if you are more than 10 minutes late without prior notice for a scheduled appointment, we will consider this a missed appointment and the charge of your FULL total services will be applied. If you are 10 minutes or more late for your appointment, we reserve the right to remove parts of the service to accommodate or cancel the appointment entirely and apply the FULL charge of your total services. If you have any questions regarding this policy, please let a TRU team member know and we will be glad to clarify any questions you have. We TRUly appreciate your business!
We accept cash, all major credit cards, and we have GIFT CARDS available in any amount. We request and appreciate cash gratuity for our staff.
We absolutely love our time with you, and hope to grow our relationship beyond your time in the spa! Give us a follow on Instagram: @trutalktracy
We work to prescribe you the best skincare regimen for your skin type. If you are not satisfied we have a 5 day return policy to receive credit towards another product to fit.
At TRU ESTHETICS, we want you to take an interest in your skin, not only from an esthetic or beauty point of view, but also as a long-term investment in overall health and well-being. We are dedicated to education and helping you look and feel your best! We will assess your skin and home care routine, as well as address any skin conditions of concern. We work with all skin types, all ages, and all ethnicities. Whether it is sun-damage, acne, rosacea, aging, preventative care, or you want to feel restored and rejuvenated, come see the TRU results!
Facial treatments are recommended on a consistent monthly basis to achieve maximum results. The time between appointments is also based on the condition and concerns of your skin goals and lifestyle. Treatment plans are individualized for each client and recommended appointments are discussed during each visit.Our skin will always be moving forward in aging so we want to keep it healthy, rejuvenated, and ready for all life throws at it! If we add environmental stresses, pollution, and toxins and more, we can see how our skin gets off balance. Whether it is to prevent or repair, facial treatments should be a necessary part of your life.In general, once your skin is at its optimal health; skin treatments should be performed every 4 weeks. Your skin cells at a youthful stage turns over about every 28 days, however as we age our ability to recover and repair damages lessens and the days increase. If we add environmental stresses, pollution, and toxins and more, we can see how our skin gets off balance. Whether it is to prevent or repair, facial treatments should be a necessary part of your life.Lastly, remember, your skin is your largest organ. It is the first thing presented in all situations. As fashion, trends, seasons, and time comes and go’s, your skin will be with you every day for the rest of your life. Whether it is a professional brow shape to enhance and frame your face, treating aging, acne, rosacea, sun damage, or preventative care, there is a treatment and need for everyone!Let us help you reveal your TRU Brows, Skin, and Beauty!